服務易 eService
Cash
Payment Channels
"You can settle policy payments by cash in person at our Cashier Office.
Applicable to payments for initial premium and renewal premium."
If Policyowner visit our Cashier offices in person to make cash payments, the maximum acceptable amount per modal premium in cash is US$ 15,000 (up to the due amount whichever is lower), or equivalent in HKD / RMB banknotes.
Important Notes
- The following currencies are accepted:
HKD USD RMB Coins $1/$2/$5/$10 Not Accepted Not Accepted Notes Accepted No Change Allowed No Change Allowed - All dollar notes that are damaged or defective will be rejected.
- All dollar notes rejected by the Counterfeit Money Detector will not be accepted. In case of dispute, FTLife reserves the right of final decision.
- The payment amount should be equal to the due amount or maximum amount per day, whichever is lower.
- Only payments made in HKD or policy currency will be accepted:
Policy Currency Acceptable Payment Currency HKD HKD USD HKD or USD RMD HKD or RMB - Acting in your best interests, we only accept payments from the policyholder's or the insured. Unless under some specific conditions, payments made by a third party or any other accounts are NOT accepted. For more information, please contact your consultant or call our Customer Service Hotline at (852) 2866 8898.