Disclaimer and Privacy Policy

Disclaimer and Privacy Policy

Security Policy

The Security Policy below is applicable to the users of FTLife Business Oriented Support System:

1. General

To protect your personal information and policy records, valid Login ID and Password are required to gain access to your personal information in this web site. Therefore, you undertake to keep the Login ID and password confidential and secure at all times and agree not to disclose them to any unauthorised person or to use them to provide access to the Password Protected Areas to any unauthorised person. When changing your Password, you shall ensure that the Password is unlikely to be known by others. FTLife will not be liable for any loss you may incur as a result of someone else using your Login ID or Password, whether with or without your knowledge.

You may change your Password at any time. We recommend that you log out from our web site each time after browsing your personal information and regularly change your Password.

If you suspect that your Login ID, Password or personal information have been disclosed to unauthorised person, you are obligated to inform us immediately.

2. Online Transaction

FTLife adopts SSL Certificate to enhance the security of your online transactions in respect of submission of request of change of contact information, request of fund switching, request of future investment redirection and request to apply lump sum top-up through our web site. FTLife accepts no responsibility for the operation of SSL Certificate Services.

Through the use of SSL Certificate:

  1. You can authenticate or verify this web site so that you can be assured that this website belongs to FTLife; and
  2. You can communicate with FTLife via Transport Layer Security (TLS) encryption technology so that your privacy will be protected.
Our website's password-protected areas protect data over the Internet by using 256-bit encryption, one of the highest levels of protection possible for all Internet communications.

While you are surfing our password-protected areas, the Internet browser will show a padlock icon in its address bar, near the top left-hand corner of the window. This icon indicates that your online transactions are protected by this encryption technology.