Customer Support

PAYMENT CHANNELS
RENEWAL PREMIUM INITIAL PREMIUM FAQ

Revised Notes:

All premium should be paid by policy’s policyowner, insured or beneficiary. The following measures will be implemented on 1 April 2021

  1. If payment amount over HK$200,000, policyowner is required to complete and submit Large Amount/Third Party Payment Declaration Form or submit payment proof with payor name.
  2. “Cash” includes cash paid at our Cashier Office or at convenience store, cash deposit to our bank account at bank counter or through bank’s deposit machine.
  3. Effective 1 July 2021, we only accept cash up to the due premium or HK$200,000 whichever is lower.
  4. We reserve the right to request for further documentation proof.
Please contact your consultant or call our Customer Service Hotline Tel: (852) 2866 8898 for more information.