Customer Support

PAYMENT CHANNELS
RENEWAL PREMIUMINITIAL PREMIUM
TELEGRAPHIC TRANSFER

You can settle the policy payment by Telegraphic Transfer.

Applicable to

INITIAL PREMIUM (NEW BUSINESS) RENEWAL PREMIUMDEPOSIT FOR CHANGELOAN REPAYMENTSUBSEQUENT LUMP SUM INVESTMENT

Hang Seng Bank Limited

Payee Name :FTLife Insurance Company Limited
HKD Account :024-281-235242668
USD Account
(Not applicable to the policy in HKD/CNY currency) :
024-383-037850201
CNY Account
(Not applicable to the policy in HKD/USD currency) :
Not Applicable
SWIFT Code :HASE HKHH (CHIPS UID : 010522)
Bank Address :Causeway Bay Branch - 28 Yee Wo Street, Causesway Bay, Hong Kong

Bank of China (Hong Kong) Limited

Payee Name :FTLife Insurance Company Limited
HKD Account :012-875-00335096
USD Account
(Not applicable to the policy in HKD/CNY currency) :
012-875-08015237
CNY Account
(Not applicable to the policy in HKD/USD currency) :
012-875-06009232
SWIFT Code :BKCHHKHHXXX
Bank Address :3/F, Bank of China Tower, 1 Garden Road, Hong Kong

The Hong Kong and Shanghai Banking Corporation Limited

Payee Name :FTLife Insurance Company Limited
HKD Account :004-495-131450-001
USD Account
(Not applicable to the policy in HKD/CNY currency) :
004-741-022719-201
CNY Account
(Not applicable to the policy in HKD/USD currency) :
Not Applicable
SWIFT Code :HSBCHKHHHKH
Bank Address :Head Office, 1 Queen's Road Central, Hong Kong

The Bank of East Asia, Limited

Payee Name :FTLife Insurance Company Limited
HKD Account :015-514-40-66881-8
USD Account
(Not applicable to the policy in HKD/CNY currency) :
Not Applicable
CNY Account
(Not applicable to the policy in HKD/USD currency) :
Not Applicable
SWIFT Code :BEASHKHH
Bank Address :10 Des Voeux Road Central, Hong Kong

IMPORTANT NOTES:

  • The service charge of Telegraphic Transfer is borne by the policyholder.
  • Policyholders need to indicate the Policy Number, Insured Name and Premium Amount on the Telegraphic Transfer form, and submit the completed form to us to complete the entire Telegraphic Transfer procedure.
  • Renminbi Account is only applicable to Policyholders of Renminbi (RMB) policy.
  • The grace period for premium settlement is 31 days after premium due dates and policy renewal premiums should be settled within the grace period.
  • Acting in our customers' best interests, we ONLY accept payments made by the policyholder's or the insured's account. Unless under some specific conditions, payments made by a third party or any other accounts are NOT accepted. Please contact your consultant or call our Customer Service Hotline (Tel: (852) 2866 8898) for more information.