Customer Support

PAYMENT CHANNELS
RENEWAL PREMIUM INITIAL PREMIUM
CONVENIENCE STORE

Please bring the Premium Notice with bar code or the barcode card to the convenience stores in Hong Kong shown below and pay at their cashier counters in cash.

Applicable to

RENEWAL PREMIUMLOAN REPAYMENT

7-Eleven

Circle K

CRVanguard Superstore / VanGO

IMPORTANT NOTES:

  • The maximum amount of each transaction is HKD 5,000.
  • As we do not provide receipts, you should keep the original receipts as proof of payment.
  • Please allow 3 working days for payment confirmation.
  • The grace period for premium settlement is 31 days after the premium due date and policy renewal premiums should be settled within the grace period.
  • Acting in our customers' best interests, we ONLY accept payments made by the policyholder's or the insured's account. Unless under some specific conditions, payments made by a third party or any other accounts are NOT accepted. Please contact your consultant or call our Customer Service Hotline (Tel: (852) 2866 8898) for more information.