With the phone banking services provided by Hang Seng Bank and HSBC, you can settle policy payments from your bank accounts simply by any tone-dialing phone.
Applicable toRENEWAL PREMIUMDEPOSIT FOR CHANGELOAN REPAYMENTSUBSEQUENT LUMP SUM INVESTMENT
Hang Seng Bank Phone Banking Merchant code: "0053"
HSBC Phone Banking Select "3" under "Insurance" category
Account Types: (01) Renewal Premium, (02) Deposits for Policy Changes, (03) Loan Repayment
- As we do not provide receipts, please keep the transaction reference number for your record.
- Please allow 3 working days for payment confirmation.
- The grace period for premium settlement is 31 days after the premium due date and policy renewal premiums should be settled within the grace period.
- Acting in our customers' best interests, we ONLY accept payments made by the policyholder's or the insured's account. Unless under some specific conditions, payments made by a third party or any other accounts are NOT accepted. Please contact your consultant or call our Customer Service Hotline (Tel: (852) 2866 8898) for more information.