服務易 eService
Download “Reach FTLife” Customer App
Online Policies Management in the Palm of your Hand
Quick Access to Latest Promotions and Offers
Enjoy special privileges from FTLife and the Group’s Ecosystem.
e-Connect Health Platform
Handily browse information of network medical institutions regarding outpatient colonoscopy and gastroscopy and get an instant estimation of out-of-pocket expenses.
Quick Access to Policy Information
Quick access to policy documents, anniversary statements and basic plan benefit summary etc., whenever and wherever you like. Future wealth planning gets more manageable.
Seamless Information Update
Contact information including correspondence address, residential and office number and email address, can be updated at your fingertips.
Speedy e-Claims Service
Get instant approval results for hospitalization claim below HK$5,000 and accident claim below HK$1,200 via the hassle-free e-submission.
Flexi Premium Payment
Premium due can now be paid by applying withdrawal of “policy dividend” or “cash coupon payable” via the app, allowing greater flexibility in capital allocation.
Investment Choice Management
Keep up with the ever-changing market by switching your investment choices or future allocation of your Investment-linked Assurance Schemes policy at anytime.
Bill Payments Made Easy
Paying bills only takes a matter of a simple scan of the QR code.
Download “Reach FTLife” Customer App Now
Stay tuned for more new features and customer privileges!
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Access "Reach FTLife" App via WeChat
Follow our Official WeChat Account "FTLife-HK", then tab the "富通在線" (Reach FTLife) button on the menu bar to access the App.
The Innovative Business Oriented Support System
Our customer e-Service Business Oriented Support System (B.O.S.S) to help you manage and keep track of your policy on the go.
Enjoy the Convenience of Our All-round Services
Use our online services to check policy details, switch funds, reallocate assets for future investment, and update your contact information. You can also download other useful material like fund details.
Swift and Easy Registration!
Just complete and return your application form to us and enjoy our services.