About FTLife

About FTLife

Our Vision & Mission

FTLife Insurance Company Limited (“FTLife”) is a wholly-owned subsidiary of NWS Holdings Limited (Hong Kong Stock Code: 659). We have more than 30 years of heritage of providing individuals and institutions with diversified insurance and financial planning products and services, including life, health, accident, savings and investment insurance.

Backed by the Group’s financial strength, ecosystem and advanced customer-focused digital technology, FTLife aspires to become the leading insurance brand in the Greater Bay Area.

Our Vision is to create value beyond insurance to help its customers and families navigate through life journey with personalised planning solutions and diverse lifestyle experiences.

Our mission is to bring meaningful shared value, lifelong protection and sustainable growth by integrating insurance with the Group’s ecosystem.

Our Identity

Curator

We are committed to looking to the future while keeping up with the times and responding to customers’ evolving needs for products and services. As Life Artisans, we curate personalised insurance and wealth management solutions towards modern ideals of wellness.

We are Curator
Human

We listen openly, and we care about and understand the needs of our customers. By responding quickly to those needs, we provide customers best-in-class insurance, wealth management and succession services at every step along the life journey.

We are Humanistic
Groundbreakers

Drawing on the strengths of the Group’s ecosystem and the unique synergies in the group, we bring innovations from outside the box. Through new applications of advanced technology, we push beyond business boundaries towards digitalised, personalised and streamlined processes.

We are Groundbreakers

Our Values and Beliefs

Grow as One
We have the foresight to go beyond insurance. As one team, we collaborate to achieve the ultimate business goals for what it can be.
Grow as One
Respect
We endeavour to build a community with equality and diversity to unleash the power of unity, leading us to a better future.
Respect
Ownership
We take ownership of our Company Common Goals, building an environment and business that will always have creating shared value and sustainability in mind for the next generation.
Ownership
Work Ethic
We continue to foster a consumer-centric culture reassuring the community that we serve with ethics and accountability.
Work Ethic

Top-notch Credit Ratings

FTLife’s financial strength is well-recognised by renowned global rating agencies :

Fitch Ratings
Fitch Ratings
A-
Moody's
Moody's
A3

Based on the financial strength ratings announced by Fitch Ratings in November 2023, and Moody’s in June 2023.

Strong Solvency Ratio

As at 30 June 2023, FTLife solvency ratio was 325% (audited).

Solvency Ratio
325%

According to the Insurance Ordinance, the solvency ratio refers to the proportion of insurer’s total available capital to the minimum regulatory capital. The higher the solvency ratio, the stronger is the financial position of the insurance company. The lowest solvency ratio required by the regulator is 150%.

Hong Kong Risk-based Capital (HKRBC) solvency ratio is approximately 260%*, well above the 100% Prescribed Capital Requirement under HKRBC regime.
* Based on internal assessment, expect to be effective from second half of 2024